Sr. System Administrator & Full Stack Developer
For over six years as an IT professional, I've been driven by a simple goal: making technology work seamlessly for people. My journey has given me a deep understanding of the entire device lifecycle, from traditional Windows deployments to modern management with Intune and Autopilot.
My Journey
I don't just resolve tickets; I build lasting solutions. Whether that means scripting an automated PowerShell fix for a recurring problem or developing a web application with Next.js to solve a real-world challenge, I thrive on creating efficiency. I'm proud of my work in improving asset tracking and am now eager to apply my problem-solving mindset to a broader role in endpoint management and IT automation.
Starting as an IT Support Engineer at IMSI Staffing, I progressed to Senior System Administrator at Wipro Technologies, where I lead IT infrastructure across Windows, Linux, and macOS environments. This dual experience in corporate IT and personal web development projects allows me to bridge the gap between system stability and user-centric applications.
I'm passionate about automation and problem-solving. Whether it's writing PowerShell scripts to configure Dell BIOS settings across hundreds of devices or building web applications that serve millions, I believe in using technology to make people's work easier and more efficient.
Technical Skills
A blend of system administration, modern development, and IT operational excellence.
Systems & Servers
- Windows Server 2016/2019/2022
- Active Directory
- DNS/DHCP
- GPO
- ADFS
- File Servers
- VMware
- Hyper-V
Deployment & Automation
- Microsoft Intune
- Autopilot
- PowerShell Scripting
- Python Automation
- Email Automation
- MDT/WDS
- Software Packaging
- SNMP Discovery
Networking & Voice
- Cisco Catalyst Switches
- Cisco CUCM
- VLANs
- IP Addressing
- Subnetting
- Unifi Phones
- OpenScape Branch
- Network Monitoring
Hardware & Virtualization
- Dell iDRAC
- HPE iLO
- Physical Server Management
- Virtual Infrastructure
- Laptop/Desktop Troubleshooting
Security & Compliance
- Microsoft Defender EDR
- Symantec Endpoint Protection
- Symantec PGP
- NetSkope
- Bluecoat Proxy
- RSA MFA
- Endpoint Compliance
- System Hardening
ITSM & Operations
- ServiceNow ITSM
- Asset Management System
- Incident Management
- Change Management
- Vendor Relations
- SOP Creation
- Team Leadership
Web Development
- Next.js
- TypeScript
- React
- Python
- Flask
- Django
- Node.js
- Express
- REST APIs
- PostgreSQL
- MySQL
- Nodemailer
Applications & Tools
- Sapphire
- Summit Asset Agent AI
- Cron Jobs
- Email Automation
- WhatsApp Cloud API
- Android Development
- Google Play Store
Professional Experience
My professional journey in system administration and IT support.
Senior System Administrator
Wipro Technologies Ltd
Key Achievements:
- Led the switch to modern device management with Intune Autopilot, cutting new computer setup time by nearly 40%.
- Wrote PowerShell scripts to automatically configure Dell BIOS settings (TPM and Secure Boot), saving hours of manual work.
- Managed the complete migration from a Unify phone system to a new Cisco environment (CUCM).
- Cleaned up the IT asset database (ServiceNow CMDB) by identifying and removing outdated 'zombie' assets.
- Created easy-to-follow guides and scripts for the team to quickly diagnose common issues like account lockouts.
- Maintained core IT infrastructure: Windows Servers (2016/2019/2022), Active Directory, DNS/DHCP, and VMware/Hyper-V.
- Spearheaded the migration and upgrade of internal Asset Management System from legacy PHP to modern Next.js and Python stack.
- Developed Python-based automation scripts for email automation using VPS, including Nodemailer and cron jobs for scheduled alerts.
- Implemented SNMP discovery for automated network device monitoring, including printers and switches with real-time alerts.
- Managed end-to-end IT operations and production support for Adani Solar Manufacturing.
- Handled L3 server and network problems, working directly with vendors like Dell and Cisco to implement fixes.
- Functioned as the team's acting technical lead, mentoring junior members and creating official SOPs.
- Supported business-critical applications like EL Azure, RFID systems, Grading Services, and Symphony Summit AI.
- Ensured IT-OT segregation and Cybersecurity compliance with NetSkope, Microsoft Defender EDR, Symantec Endpoint Protection.
- Deployed and managed enterprise security solutions including Symantec Endpoint Protection (PGP), Sapphire, and Bluecoat Proxy.
Telecommunications / IT Support Engineer
IMSI Staffing Pvt. Ltd
Key Achievements:
- Set up and configured new desktops, laptops, printers, and enterprise applications for employees.
- Maintained security by re-imaging computers, hardening systems, and installing compliance software.
- Monitored and mitigated non-compliant devices daily, maintaining IT security and compliance policies.
- Maintained accurate asset stock inventory and tracked hardware/software usage for audits.
- Coordinated with local and central vendors for procurement, troubleshooting, and service support.
- Managed and configured the office network, including Cisco Catalyst Switches and Unifi Phones.
- Kept a detailed inventory of all IT equipment with usage tracking and providing reports for audits.
Education
Continuous learning and formal education in computer science and technology.
Bachelor of Computer Science - IT
Dr. Babasaheb Ambedkar Open University
Gujarat, India
Currently pursuing Bachelor's degree in Computer Science with specialization in Information Technology.
Professional References
Professional contacts who can speak to my work quality and character.
Harsh Jani
Associate Consultant at HCLTech
Professional ReferenceShakilahemad Khatri
IT Operation Manager
Professional ReferenceReady to Work Together?
I'm always interested in discussing new opportunities and challenging projects.